Microsoft store is where you can download the official apps and Games for your windows 11 PC. And with the latest windows 11 update, the Microsoft store is completely revamped with a new design and sleeker look. And most importantly bring support for Android apps that you can install on windows 11 through the Amazon app store. Overall it’s now fast to open, brings support for a number of apps and games and is quick to download and install. But sometimes you may experience Microsoft Store not loading or taking too long to open on windows 11. Here in this article, we have prepared a couple of solutions that may be helpful to fix Microsoft store problems in windows 11.
Microsoft Store fails to open in Windows 11
There are several reasons why Microsoft Store is not opening on your Windows 11 PC. Corrupt store cache, Unstable internet connection, or incorrect region, date and time settings are common. If you are connected to VPN server you need to disconnect it and disable security software to fix such problems. Again corrupt cache is likely behind it and clearing it should fix the problem for you. In addition, you need to verify that the configured date and time on the computer are correct. And most importantly ensure the Internet is stable to connect Microsoft server.
Here is what works for most users, Press the Windows key + R, type wsreset.exe and hit Enter, an empty command prompt will pop up and close automatically then the Microsoft store will be launched in its place.
Check region and Date & Time are correct
The correct date and time on your PC are necessary for establishing secure connections. If it’s not set correctly Microsoft store fails to establish a secure connection which results windows 11 store won’t open or being too slow to open.
Inaccurate data and time on your computer may lead to Microsoft Store not opening in Windows 11
- Press the Windows key + X and select settings,
- click on Time & language then Select Date & time to check your time settings.
- Here make sure the set time automatically is toggled on,
- But if the option is enabled to set time automatically but the date and time are incorrect toggle it off,
- Click on change next to set the date and time manually
- Now make the relevant changes and bring your settings up to the correct standard.
Check your Internet Connection
The next thing need to check and ensure your internet connection is stable. Because we have personally experienced unstable or poor internet connection cause Microsoft store not working or take too long to open. Whether you’re using Wi-Fi or a wired connection, make sure that you’ve actually connected your PC to the internet.
The basic requirement to open the Microsoft Store on Windows 11 PC is a stable internet connection.
Press Windows key + R, type ping google.com -t and click ok and check continuously getting replay from the google server or not. If the ping replay breaks between you need to fix the internet connection on your computer.
Sometimes slow internet also causes this problem, check your internet speed at fast.com or speedtest.net, here are a few tips to increase internet speed on windows 11.
If you are connected to a VPN server we recommend disconnect it and try to open the Microsoft store on Windows 11.
Windows Store Apps Troubleshooter
To fix such problems, Windows 11 includes a Microsoft Store troubleshooter, let’s run the tool and let Windows fix the problem first.
- Press the windows key + x and select the setting from the context menu,
- Navigate the system, click on Troubleshoot then other troubleshooters,
- Scroll down to locate Windows Store apps and click run next to it,
- The troubleshooter window opens will try to diagnose the issue
- Wait patiently until the troubleshooter finishes running and identifies the issue with the Microsoft Store.
- If the troubleshooter is successful in identifying the issue, you will see a few solutions that can solve the issue.
Reset and Repair the Microsoft Store
Reset the Microsoft store its default settings is another effective solution to fix Microsoft store problems on windows 11.
- Press Windows key + I to open settings on windows 11
- Click on Apps then select installed apps, this will display all installed apps list on your computer
- Scroll down to locate the Microsoft store, click the 3 dots before the app name select advanced options
- In the Advanced Window, keep scrolling until you reach the ‘Repair’ or ‘Reset’ option for the Microsoft Store.
- Try both options one at a time and see if it resolves the issue with Microsoft Store on your Windows 11 PC.
Enable the Windows Update Services
Windows update service must be running state for the proper function of the Microsoft store app on windows 11. Because Microsoft Store depends on many background services to work smoothly and ‘Windows Update Service’ is one of those important services.
If due to some reason, you have disabled the service previously you may experience Microsoft store not opening or loading problems on windows 11.
Let’s check and restart the windows update service if it’s not running.
- Press the Windows key + R, type services.msc and click ok to open the services window,
- Scroll down to locate the windows update service, right-click on it select start,
- In addition double click on it to open its properties and change its startup type automatic
After you make the above changes, go back and see if the Microsoft Store is working as intended. If not let’s move on to the next step.
Sign into Your Microsoft Account
To download anything from the store, you need to be logged in to your Microsoft Account.
- Windows+I shortcut to open the Settings app on your Windows 11 PC.
- click on the ‘Accounts’ category in the left pane and then choose ‘Your info’ from the right side of the Window.
- On the new window that appears, access the Account Settings and see if says ‘Microsoft account’.
If you find it, this means you are currently using the Microsoft Account. If not, it means you are currently using the local account and you need to sign in to your Microsoft Account.
Re-register on Microsoft Store
Microsoft Store is a native Windows app, you cannot uninstall and re-install it as any other app but you can re-register the application using windows Powershell. When you’ll re-register the Microsoft Store on your Windows 11 PC, all the random bugs and glitches will be solved.
- Press Windows key + S and type Powershell, right-click on PowerShell and select run as administrator,
- When the PowerShell window opens up copy-paste the following command and press enter key to execute.
PowerShell -ExecutionPolicy Unrestricted -Command “& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}
Now close the Windows Powershell and go back and try visiting the Microsoft Store. Most probably, it will work fine this time.
In addition, if you have not updated your Windows 11 PC for the past few months, update it to the latest version as it fixes various issues, including errors that occur in its own application.