Wi-Fi Calling not working on iPhone? Here’s how to fix it!

WiFi Calling is a great feature provided by iPhone to its users. This feature allows you to make regular phone calls over your Wi-Fi network. Nowadays Wi-Fi calling is becoming a great back-up when you’re in an area with little or no cellular network coverage. While an upgrade of iOS versions has been released many new features have been added, but there have been quite a few bugs that have come along too. As a result, you may experience WiFi calling that is not working on your iPhone. But don’t you worry because in this article we will explain the steps to fix when Wi-Fi calling isn’t working on your iPhone.

Wi-Fi Calling explained!

Wi-Fi calling gives you the chance to make phone calls using a wireless internet connection. It doesn’t go through a traditional telecommunications provider like AT&T or Verizon. Additionally, Android and iOS both devices now have accepted, universal standards (APIs) for VoIP calls in a way that is optimized for battery life and the user experience. In short, Wi-Fi Calling is a path-breaking technology that allows customers to make and receive calls over a Wi-Fi network using their existing cellular network.

Wi-Fi Calling not working on iPhone, Here’s The Fix!

 There would be several reasons why Wi-Fi calling might not work on your iPhone. Here are some of the best solutions that you can try and fix the problem.

Restart your iPhone

Sometimes, all you need to do is simply Restart your device as Restarting your device might be helpful to clear some of the bugs and will definitely help you to deal with the issue. A normal restart is good where you have to switch off your device and again Restart it, but here we will suggest you do a hard restart as it is more effective! Here’s how to do that,

For home button iPhone

  • Press and hold the side button or the Sleep/Wake button on the top of your phone (depending on your model).
  • Drag the slider.
  • And your iPhone will restart itself.

For iPhone without home button

  • Press and hold both the side button and either volume button until the slider appears on the screen.
  • Drag the slider.
  • And your iPhone will restart itself.

Check if your issue has been solved, if not then move to other troubleshooting solutions.

Make sure the Wi-Fi Calling feature is turned on

Again if the Wi-Fi Calling feature is not turned on then you can’t use it. So before moving ahead make sure you have turned this feature on.

How to Turn On Wi-Fi Calling on iPhone?

  • Open settings app on your device
  • Tap on cellular
  • Tap on Wi-Fi Calling
  • Toggle it ON (if it’s off)

If you don’t see the above options, then your cell phone plan doesn’t include Wi-Fi calling.

Turn on Wi-Fi calling

Disable and Enable Wi-Fi Calling

This solution may seem useless, but the issues that you’re facing with Wi-Fi calling may be temporary and could be easily resolved by turning the feature off and on again.

To do this,

  • Open settings app on your device
  • Tap on the cellular network
  • Then Tap on the Wi-Fi Calling Option
  • Use the toggle to quickly enable and disable the feature.

Check device is connected to the Wi-Fi network

Wi-Fi Calling is a feature that will work only if you are connected to a Wi-Fi network. So, If you’re not connected, you won’t be able to use Wi-Fi calling.

How to connect with a Wi-Fi network?

  • Open Settings on your device
  • Tap on Wi-Fi
  • Make sure a checkmark appears next to the name of a Wi-Fi network you are willing to connect.

If your current WiFi has no active internet connection then Wi-Fi Calling will not work, so we recommend you change your Wi-Fi network if it has a poor connection or no connection.

Reinsert the SIM Card

Similar to restarting your iPhone, rebooting your SIM card may be all it takes to fix the problem. All you have to do is take a sim card ejector tool, remove your sim card tray and again push the tray back in to reseat your SIM card.

Enable and disable airplane mode

Airplane Mode disables Bluetooth, Wi-Fi, and turns off the cell phone’s ability to connect to cellular networks. So, By enabling and disabling Airplane mode on your iPhone, you’re effectively restarting features like cellular connection, Wi-Fi connection, and Wi-Fi calling too. Here’s how you can do that,

  • Open iOS control center
  • You will see an airplane icon just toggle it on and off.

Reset Network settings

If you reset your network settings it will erase your Wi-Fi settings, so you’ll have to re-enter your passwords after the reset is complete. Keep in mind that this will also reset the Cellular, Bluetooth, VPN, and APN settings on your iPhone.  So that all networks will start as new and this will definitely help you to solve the issue.

How to reset your network settings?

  • Open your settings app
  • Tap on general settings
  • Tap on reset
  • Now tap on Reset Network Settings.

Contact your Wireless Carrier

If nothing above has worked, there is an issue in your wireless network carrier. So,it may be worthwhile getting in contact with your wireless carrier. There could be an issue with your account that only a customer service representative can resolve.


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